Basic
Food Safety
Description: The purpose of this course is to provide
online safefood handling training for
American Red Cross Mass Careworkers. This course
should be taken by all Mass Care Feedingworkers if
they do not already have more advanced training. It
will provide a general foundation for safe food
handling practices. It
includes subjects such as
Personal Hygiene, Times andTemperatures and Cross
Contamination
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Shelter Simulation
Description: The purpose of this training is to
provide
participants with an opportunity
to apply the knowledge, skills and abilities
required to operate a successful shelter.
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Logistics An Overview
Description: The purpose of this course is to provide
basic information about the activities and
processes of
Material Support Services
activities in support of an American Red Cross
disaster relief operation. Participants will learn
about the skills, abilities,
and knowledge needed
by Material Support Services
workers and
how they can get started in their local chapter.
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Logistics Simulation
Description: To provide participants an opportunity to
practice the knowledge and skills needed
to run a successful logisticaloperation in their local
chapter.
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Disaster Health Services: An Overview
Description: To provide basic information about the
activities of the Disaster Health Services
(DHS) function of the American Red Cross. Participants
will learn more about what various knowledge, skills,
and abilities are needed by Disaster Health Services
staff as
well as how they can get involved in their
local chapter
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Disaster Health Services Simulation
Description: To provide participants an opportunity to
practice the knowledge, skills, and
abilities needed to work in the Disaster Health
Services function on a disaster relief operation. This
course completes basic Disaster Services preparation
to work in Disaster
Health Services (DHS) on local
and national relief
operations.
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Public Affairs in Disaster I
Description: To assist Red Cross paid and volunteer
staff in working with the Public Affairs
function on a local disaster relief operation
and to initiate the Public Affairs function on a State
or Major disaster relief operation.
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Logistics During a WMD/T
The
purpose of this course is to provide Red Cross
paid and volunteer chapter/station/Blood
Region logistics staff the knowledge, skill and
abilities that enable them to prepare for and support
Red Cross services during a weapon of mass
destruction/terrorism (WMD/T) incident within their
chapter’s jurisdiction.
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Disaster Kitchen Training
Description: This course prepares Red Cross and
partner agency staff members to work in
kitchen sites and prepare large numbers of meals for
those affected by a disaster. Activities at a kitchen
site include: preparing food in the kitchen and
working in the
yard/supply area and mobile feeding
area, if needed.
Participant must be able
to lift 45 pounds.
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Emergency Operations Center/Incident
Command Liaison
Description: The purpose of this basic Disaster
Services course is to prepare Red Cross
volunteers and employees who will be assigned to
government and emergency settings to work
collaboratively with Red Cross partners, helping to
ensure a coordinated response that results in
effective service delivery.
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Community Services Overview
Description: The purpose of this basic level Disaster
Services training is to provide an
overview of the activities performed by the
Community Services group in support of a disaster
relief operation.
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ERVs:
Ready, Set, Roll
Description: The purpose of this basic level Disaster
Services course is to prepare volunteers
and employees of the Red Cross to safely and
effectively use an Emergency Response Vehicle (ERV)
and its equipment to meet feeding and other service
needs of people affected by disaster.
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Foundations of Disaster Mental Health
Description: The purpose of this basic level Disaster
Services training is to prepare licensed
mental health
professionals to provide for
and respond to the psychological needs of people
across the continuum of disaster preparedness,
response and recovery.
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Fundamentals of Staff Services
Description: Fundamentals of Staff Services is an
online course that will familiarize
participants with the high-level responsibilities of
the Staff Services group. It consists of four separate
learning modules and takes approximately one hour to
complete.
Participants must demonstrate mastery of
the concepts
presented in the course by
correctly answering at least 80% of the questions on a
final assessment in order to receive a certificate of
completion. Fulfilling Our Mission: Translating Your
Compassion Into Community Action (DSGEN200A) is a
recommended course
prerequisite.
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Client Assistance Cards Caseworkers
Description: Client Assistance Cards: Caseworkers is a
basic level online course that consists of
three separate learning modules and takes
approximately two hours to complete. The course
introduces caseworkers to the role of issuing Client
Assistance
Cards by interviewing clients, filling
out the proper
forms and activating Client
Assistance Cards via phone. The course addresses both
a disaster relief operation and a local response.
Client Casework: Providing Emergency Assistance
(DSCLC202A)
or Family Service: Providing Emergency
Assistance
(ARC-3072-6) is a required
prerequisite and Fulfilling Our Mission: Translating
Your Compassion Into Community Action is a recommended
prerequisite.
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Client Assistance Cards Financial and
Statistical Information
Management Workers
ONLINE
Description: The purpose of this course
is to prepare
Red Cross employees and
volunteers to properly distribute, control and track
the use of Client Assistance Cards during a local
disaster response
and on a disaster relief
operation.
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Introduction to Disaster Services
ONLINE
Description: Introduction to Disaster Services is an
online course consisting of three separate
learning modules that will introduce learners to
American Red Cross Disaster Services and allow them to
discover how volunteers support this critical mission
and to explore ways they can become involved in a
local chapter. The course takes approximately 45
minutes to complete
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Client Assistance Cards Financial and
Statistical Information
Management Workers
ONLINE
Description: Client Assistance Cards: Financial and
Statistical Information Management Workers
is a basic level online course that consists of four
separate learning modules and takes approximately 3
hours to complete. The course leads Financial and
Statistical Information Management (FSI) workers
through the Caseworker’s role of issuing
Client Assistance Cards by interviewing clients,
filling out the proper forms and activating Client
Assistance Cards via phone. It then addresses how FSI
workers
distribute, control and track cards on both
a disaster
relief operation and during a
local response. Client
Casework: Providing
Emergency Assistance (DSCLC202A) or Family Service:
Providing
Emergency Assistance (ARC-3072-6) is a
required
prerequisite and Fulfilling Our
Mission: Translating Your Compassion Into Community
Action is a recommended prerequisite.
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Serving People with Disabilities
Following a
Disaster
ONLINE
Description: Serving People with Disabilities
Following
a Disaster outlines American Red
Cross policies and practices as they pertain to
providing services to people with disabilities
following a disaster.
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Preparing for and Managing a Spontaneous
Volunteer Workforce
ONLINE
Description: The purpose of this online course is to
provide Red Cross staff with the knowledge
and skills to prepare for, manage and maximize the use
of a spontaneous volunteer workforce during a disaster
event.
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Fulfilling Our Mission:Translating Your
Compassion into Community Action
Description: Fulfilling Our Mission: Translating Your
Compassion into Community Action is a
basic, entry level instructor-led course, which
introduces potential disaster volunteers and members
of other local agencies to the role of the Red Cross
in the
community's actions in preparing for,
responding to and recovering from emergencies and
disasters. The
course will enable
individual volunteers to translate their care and
compassion for their community into action and provide
information to other community agencies on Red Cross
work and possible partnership in preparation for and
response to a disaster.
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Fundamentals of Disaster Assessment
Description: Fundamentals of Disaster Assessment
(DSIMS200B) is a blended learning course
consisting of two components, online (DSIMS200C) and
instructor-led (DSIMS200A). Successful
completion
of both course components is required to
receive a certificate of course completion.
The
online training component of the course (Part 1)
resides on the Red Cross Learning
Management System (LMS). It provides an overview of
the Disaster Assessment activity and its related
tasks.
The instructor-led component of the
course (Part 2)
will reinforce and build
upon content presented in the online component while
providing participants with the opportunity to apply
their knowledge
and develop skills in Disaster
Assessment through
applied learning
activities.
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Client Casework: Providing Emergency
Assistance
Description: Client Casework: Providing Emergency
Assistance is an instructor-led,
video-supported course designed to train Red Cross
caseworkers how to conduct effective client interviews
and
provide appropriate assistance to help meet a
client’s
immediate disaster-caused or
disaster-aggravated needs. This learning experience
consists of a series of short instructor and video
presentations interwoven with class discussions, which
focus on the skills, knowledge and attitudes required
of a Red
Cross caseworker. This learning experience
culminates
in an interactive, hands-on
simulated activity during which participants are
provided the opportunity to conduct interviews, assess
client needs and determine the appropriate assistance,
using the tools
and resources available to
caseworkers.
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Serving People with Disabilities following a
Disaster
Description: Serving People with Disabilities
Following
a Disaster is a blended learning
course consisting of two components, online and
instructor-led, which outlines American Red Cross
policies and
practices as they pertain to providing
services to
people with disabilities
following a disaster.
A 45-minute online component
provides general
information for any
American Red Cross employee or volunteer who serves
the public following a disaster. Additional classroom
instruction, including a
tabletop exercise,
provides detailed training for
disaster
workers who are in direct and constant contact with
people with disabilities. This instructor-led portion
allows learners to practice skills obtained
from
the online portion of the course.
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Introduction to Disaster Services (Classroom)
Description: The purpose of this basic level Disaster
Services online course is to engage and
inspire the public to actively participate in
supporting American Red Cross disaster response.
This self-study course will introduce learners to
American Red Cross Disaster Services and
allow them to discover how volunteers support this
critical mission and to explore ways they can become
involved in a local chapter.
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Shelter Operations
Description: The purpose of this basic level Disaster
Services training is to prepare volunteers
and employees of the Red Cross and other agencies to
effectively and sensitively manage shelter
operations as a team while meeting the needs of
people displaced as a result of a
disaster.
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